invalid amount parameter

  • Yik Kwan Yeung
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6 months 2 days ago #113242 by Yik Kwan Yeung
invalid amount parameter was created by Yik Kwan Yeung
I have recently bought eShop and the payment plugin with os_moneris.

After I have installed os_moneris and entered the API Token. Tested with an item with free shipping. At the last step after I entered the credit card information. The system shows as follows

Payment failure
invalid amount parameter:10

The number 10 is the quantity of that $1 item.

Tried search with "invalid amount parameter" within the forum but no luck. So, I am wondering if anything i did wrong?

Attached a screen shots of the front end and back end.


Thanks!
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6 months 2 days ago #113244 by Yik Kwan Yeung
Replied by Yik Kwan Yeung on topic invalid amount parameter
Something new...after I have done with TAX and GEO Zone setup.

it's now showing different payment failure.

Payment failure
No such store number exists


Is there anything I did wrong? Please advise.

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5 months 4 weeks ago #113360 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic invalid amount parameter
Hello Yik Kwan Yeung,

Sound like this is an outstanding issue. Please send me the super admin account to your site via the your ticket so Ic an help you to check.

Hope to hear back from you soon.

Sincerely, Giang

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5 months 4 weeks ago #113375 by Yik Kwan Yeung
Replied by Yik Kwan Yeung on topic invalid amount parameter
Thanks Giang, I have seen you replied my ticker#75736 and I did provided the admin login. Hoping to hear from you soon. All the best!

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5 months 3 weeks ago #113531 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic invalid amount parameter
Hello Yik,

Yes. Please following up the ticket to get my supports.

Sincerely, Giang

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5 months 3 weeks ago #113590 by Yik Kwan Yeung
Replied by Yik Kwan Yeung on topic invalid amount parameter
Thanks Giang for the help with ticket system and resolved the problem. And I have closed the case.

But do you mind to share the experience how did you resolved it? Or that's consider "confidential"? :-P.

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5 months 2 weeks ago #113796 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic invalid amount parameter
Hello Kwan,

You just need to download and use the latest EShop Moneris package form our site in the future, then it will work properly.

Sincerely, Giang

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