Error 500 when processing xls spreadsheet

  • Kelly Lake
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9 months 3 weeks ago - 9 months 3 weeks ago #116793 by Kelly Lake
Error 500 when processing xls spreadsheet was created by Kelly Lake
I've just updated Joomla and eshop. I get an error 500 when processing an import via Import Pro. I'm using the same Excel file I have always used without issue. Please advise.
Last edit: 9 months 3 weeks ago by Kelly Lake.

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  • Giang Dinh Truong
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9 months 3 weeks ago #116884 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Error 500 when processing xls spreadsheet
Hello Kelly,

Please submit a new ticket to send me the super admin account to your site as well as the Excel file so I can help you to check and find the reason of issue.

Hope to hear back from you soon.

Sincerely, Giang

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