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Invalid order number

  • Rene
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3 weeks 2 days ago - 3 weeks 2 days ago #124601 by Rene
Invalid order number was created by Rene
Hi i'm in test mode, after buying a file, i'm returning to the webpage and get the message: Invalid order number.

This is the config screenshot:



Please help.


Kind regards René
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Last edit: 3 weeks 2 days ago by Rene.

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3 weeks 2 days ago #124620 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Invalid order number
Hello René

That's strange to me. Could you please submit a support ticket sending us:

1. Super admin account of the site

2. Link to the page which we can try to order document and see this error

3. Tell us the payment method which you are using and get this error

We are going to check to see why the issue happens and get it sorted

Regards,

Tuan

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