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document buttons not showing

  • Chris Ellerbroek
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1 week 2 days ago #124235 by Chris Ellerbroek
document buttons not showing was created by Chris Ellerbroek
Hi, I recently had to copy and installation of Edocman from one Joomla installation to another. I carefully migrated all the files and database information over and all seemed to be working correctly. However, some documents are not showing the "View" and "Download" buttons and the global setting to have the document title download the document is not working. This problem is happening for some documents and not others. In the example link below, I tried to re-assign the additional category to the document. When I did this, a second instance of the document showed up below that is working correctly. Is this happening because of how the component was copied over? Are there any commands that could be run to clear up this issue?

www.mavalgear.com/index.php?option=com_e...ry&id=633&Itemid=446

Here is an example of a document that is working fine....
www.mavalgear.com/index.php?option=com_e...y&id=2989&Itemid=446

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1 week 2 days ago #124255 by Mr. Dam
Replied by Mr. Dam on topic document buttons not showing

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1 week 21 hours ago #124298 by Chris Ellerbroek
Replied by Chris Ellerbroek on topic document buttons not showing
Thanks for your quick response.
I actually had already tried those two links which you shared in a different thread. When I do so, I get a blank screen with the Joomla menu at the top. It does not seem to fix the issue. (see a the attached screen shots).
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3 days 21 hours ago #124386 by Chris Ellerbroek
Replied by Chris Ellerbroek on topic document buttons not showing
Hi, can you get back to me on this? Please see my previous response.

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2 days 2 hours ago #124440 by Mr. Dam
Replied by Mr. Dam on topic document buttons not showing
Hi Chris,
Those links are used to call hidden tasks, so Edocman will not show anything at the result.
Now, you can try to test the documents at frontend again to see the "View" and "Download" buttons are showing.
Thanks
Dam

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1 day 22 hours ago #124450 by Chris Ellerbroek
Replied by Chris Ellerbroek on topic document buttons not showing
Thanks for getting back to me. I did try that and it did not fix the problem. Do you have any other ideas?

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1 day 8 hours ago #124464 by Mr. Dam
Replied by Mr. Dam on topic document buttons not showing
Hi Chris,
Please submit ticket and send your site url with super admin account. I'll check the issue for you.
Thanks
Dam

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