document buttons not showing

Hi, I recently had to copy and installation of Edocman from one Joomla installation to another. I carefully migrated all the files and database information over and all seemed to be working correctly. However, some documents are not showing the "View" and "Download" buttons and the global setting to have the document title download the document is not working. This problem is happening for some documents and not others. In the example link below, I tried to re-assign the additional category to the document. When I did this, a second instance of the document showed up below that is working correctly. Is this happening because of how the component was copied over? Are there any commands that could be run to clear up this issue?

www.mavalgear.com/index.php?option=com_e...ry&id=633&Itemid=446

Here is an example of a document that is working fine....
www.mavalgear.com/index.php?option=com_e...y&id=2989&Itemid=446

Hi,
Please go to Backend of your site and try to run 2 below links:
www.mavalgear.com/administrator/index.ph...k=rebuild_categories
and
www.mavalgear.com/administrator/index.ph...sk=rebuild_documents
Thanks
Dam

Thanks for your quick response.
I actually had already tried those two links which you shared in a different thread. When I do so, I get a blank screen with the Joomla menu at the top. It does not seem to fix the issue. (see a the attached screen shots).

Hi, can you get back to me on this? Please see my previous response.

Hi Chris,
Those links are used to call hidden tasks, so Edocman will not show anything at the result.
Now, you can try to test the documents at frontend again to see the "View" and "Download" buttons are showing.
Thanks
Dam

Thanks for getting back to me. I did try that and it did not fix the problem. Do you have any other ideas?

Hi Chris,
Please submit ticket and send your site url with super admin account. I'll check the issue for you.
Thanks
Dam