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How to Re-subscribe to Notification Emails
- Deborah Petersen
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5 years 1 day ago - 5 years 1 day ago #124391
by Deborah Petersen
How to Re-subscribe to Notification Emails was created by Deborah Petersen
If a user accidentally unsubscribes to a notification email, how do I get them subscribed again? After they unsubscribed I could see the email address still listed for notification so I can't just add it back. It must be logging the unsubscribe somewhere else?
Also, it seems like the system is not notifying anyone anymore. No email going out for new or updated documents.
Also, it seems like the system is not notifying anyone anymore. No email going out for new or updated documents.
Last edit: 5 years 1 day ago by Deborah Petersen.
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- Deborah Petersen
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5 years 1 day ago #124417
by Deborah Petersen
Replied by Deborah Petersen on topic How to Re-subscribe to Notification Emails
I added this as a support ticket. As far as I can tell if a user unsubscribes to one category using [UNSUBSCRIBE_LINK] then they get unsubscribed from all categories and I don't see a way to resubscribe them.
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5 years 9 hours ago #124443
by Mr. Dam
Replied by Mr. Dam on topic How to Re-subscribe to Notification Emails
Answered through Ticket system
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