This does not always work. I realize sorting/ordering only works when you are looking at ALL of the products. If I sort by category, for example, show all items from category #1, CBA, I cannot resort to ABC, unless i look at all items in all categories in which case I have to sort through hundreds of items from various categories. Very cumbersome and not practical. Am I missing something here?
We have a similar issue. We have EShop ver 2.5.5 & Joomla 3.7.1 .
Under Catalog>Products I can sort by the product ID column, but there is not an Order column as with earlier versions (see attached screen shot). I checked the online manual, it also shows an Order column as well.
Based on the image you've attached, you can click on the far left top icon (up/down triangles) which will turn the three grey dots to the left of the line items, black and allow you to sort by clicking on those dots and dragging. Thats a joomla style feature, rather than a component feature. I think I'll upgrade now that I see how the newer version works....
My guide here was for very old version of EShop. In the newer version, EShop has order/sort options work as Joomla 3.x standard. So you just need to active the order column, then you can drag/drop items to change their order.
@Sarah: Please update EShop to the latest version 2.5.5 so you will see.