Many problems but no solutions - ALL RESOLVED!

  • ANDREA
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3 years 6 months ago #62517 by ANDREA
Hi, is more then one week that I have open 4 support tickets and I'm still waiting for solutions.
I hope you resolve all the problems as soon as possibile if not we need to change cart.
Still waiting until tonight.
Best regards
Andrea

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  • Giang Dinh Truong
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3 years 6 months ago #62525 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Many problems but no solutions - ALL RESOLVED!
Hello Andrea,

I am so sorry for wasting some of your time. I don't know why I couldn't access to your site to check. The site does not let me to access to the back-end side so I can not check and solve the problems that you have.

I think that in this case, I will refund money to you and hope that you can find another solution for your site. Really hope for that.

Sincerely, Giang

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3 years 6 months ago #62570 by ANDREA
HI,
it is very difficult for me to accept the fact of having to start over also because I felt Eshop also because looks like good and was almost set up to use.
Having to start over with another product it means to miss two weeks of work and having to start over, learn and configure another product.
The web site is still on line and I start with a new domain, if you want to accept the challenge to solve the problems it will be appreciated.
Best regards.
Andrea

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3 years 6 months ago #62698 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Many problems but no solutions - ALL RESOLVED!
Hi Andrea,

I can not still access to back-end of your site. I knew that you spent some time to play around with EShop. I just need a easy way to support you. I gave you my IP address, please following up the tickets to get my supports.

Sincerely, Giang

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3 years 3 months ago #66449 by ANDREA
After an hard start up at now all problems are solved.
Thanks Giang

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3 years 3 months ago #66523 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Many problems but no solutions - ALL RESOLVED!
OK no problem Andrea!
Sincerely, Giang

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