View Category > Click product details = Blank page

  • Sam Mittelstaedt
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3 years 3 months ago #66944 by Sam Mittelstaedt
View Category > Click product details = Blank page was created by Sam Mittelstaedt
I recently installed eShop and started to use it.
Everything appeared to be going well.

I can click on a category and view the products, add to cart, etc.
However, when I click the product name to view the details page, all I get is a blank screen.
View source = blank.
Joomla error reporting = developer > no results.
Nothing is showing up in the php error logs.

Where should I start with debugging this?

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  • Giang Dinh Truong
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3 years 3 months ago #67019 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic View Category > Click product details = Blank page
Hello Sam,

Sound like this is an outstanding issue. Please submit a new ticket to EShop category to send me the site information so I can help you to check and resolve it.

Hope to hear back from you soon.
Sincerely, Giang
The following user(s) said Thank You: Sam Mittelstaedt

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3 years 3 months ago #67261 by Sam Mittelstaedt
Replied by Sam Mittelstaedt on topic View Category > Click product details = Blank page
Thank you.
I upgraded to 1.4.0 and it fixed the issue.

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  • Giang Dinh Truong
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3 years 3 months ago #67340 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic View Category > Click product details = Blank page
No problem at all Sam!
Have a nice weekend!
Sincerely, Giang

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3 years 1 month ago #70115 by WPKCP
I'm having this problem with 1.4.2 now :/

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3 years 1 month ago #70136 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic View Category > Click product details = Blank page
Hello William,

Seem I received your support ticket regarding this issue. Please following up the ticket system to get my supports.

Sincerely, Giang

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