Pictures not showing on product page.

  • Craig
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1 year 9 months ago #93933 by Craig
I have uploaded a cab file of products and uploaded all the images to the media file. The images are showing in the product files in the back end but are not showing on actual live product page. What have I done wrong.

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1 year 9 months ago #93986 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Pictures not showing on product page.
Hi Craig,

That's strange. Please submit a new ticket so I can help you to check.

Sincerely, Giang

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1 year 9 months ago #94018 by Craig
Replied by Craig on topic Pictures not showing on product page.
I have figured out that when you upload an image to a product it also creates 3 more resized images. I uploaded all the images direct to the product file in the media files so none of the resized images were created. I have manually uploaded each picture via the product page.

Is there any way of uploading multiple product images so they create the required resized images?

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1 year 9 months ago #94345 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Pictures not showing on product page.
Hello Craig,

You must upload images of products in the edit product screen, then it will work properly.

Sincerely, Giang

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