Can't get to checkout page

  • Dan Schrader
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8 months 12 hours ago #111076 by Dan Schrader
Can't get to checkout page was created by Dan Schrader
Using EShop version 2.9.1 with Joomla 3.8.6. I am new to setting up Joomla and EShop, everything seemed to be going smoothly until I got to trying to checkout from the shopping cart. When I try to checkout, the screen reloads the same page it was at before. I cannot find any information on how to set up this part of the extension. The documentation is recursive and tells me to "Please read the Browsing The Front-end to know how to create the menu item to EShop checkout page". I tried creating a menu item for the checkout, and it appears on the front end page, but this does nothing to change the situation. Please advise or point me to better documentation.

Thanks and best regards,

Dan

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  • Giang Dinh Truong
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8 months 6 hours ago #111091 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Can't get to checkout page
Hello Dan,

Sound like this is an outstanding problem. Please go to www.joomdonation.com/support-tickets.html to submit a new ticket to EShop category and send me the super admin account to your site so I can help you to check and resolve the problem for you.

Hope to receive the ticket from you soon.

Sincerely, Giang

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7 months 3 weeks ago #111215 by thepiston
Replied by thepiston on topic Can't get to checkout page
just a quick note that I'm having same issue. I have submitted ticket.

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7 months 3 weeks ago #111227 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Can't get to checkout page
Thank you thepiston!

Please following up the ticket to get my supports.

Sincerely, Giang

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1 month 3 weeks ago #117845 by Adam Becker
Replied by Adam Becker on topic Can't get to checkout page
I have some people reporting this same problem, though I cannot duplicate.

I will open a ticket

Adam

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1 month 3 weeks ago #117899 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Can't get to checkout page
Hello Adam,

I received your ticket. It is Events Booking checkout, not EShop checkout. Please following up the ticket to get our supports.

Sincerely, Giang

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