Problem with batch processing products

  • Sharon English
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5 months 2 weeks ago #120749 by Sharon English
Problem with batch processing products was created by Sharon English
Hi,

I have a number of products that I want to add to an additional category but when I try to add the category in batch mode it will not add it.

It allows me to add the category to the additional categories box but after clicking on 'process', the additional category is not added.

There is no problem with adding the additional category using batch if I do it one product at a time.

Can you please help?

Regards
Sharon

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  • Sharon English
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5 months 2 weeks ago #120754 by Sharon English
Replied by Sharon English on topic Problem with batch processing products
I thought it had worked when I did it with one product but it hadn't.

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5 months 1 week ago #120863 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Problem with batch processing products
Hello Sharon,

Please unselect "Keep original Additional Categories" option from the list, then choose categories for that and save, it should work.

Please try again and let me know the results.

Sincerely, Giang

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5 months 1 week ago #120985 by Sharon English
Replied by Sharon English on topic Problem with batch processing products
Hi Giang,
Thank you for the reply.

What I want to do is add 220 products to a new sale category and keep all their original categories so unchecking keep all original categories will not work for this.

Is there any way that I actually can keep all the original categories but add just one extra category to all the products.?

Regards
Sharon

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5 months 1 week ago #121015 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Problem with batch processing products
Dear Sharon,

I see but that's not supported now. However, I think that I can find a custom solution for you. Please submit a new ticket to send me the your site information there so I can help you.

Sincerely, Giang

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5 months 1 week ago #121017 by Sharon English
Replied by Sharon English on topic Problem with batch processing products
Hi Giang,

Thank you for the reply.

I have submitted a ticket with the information you requested.

Regards
Sharon

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5 months 1 week ago #121018 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Problem with batch processing products
OK Sharon!

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