Eshop not sending notifications

  • Franklin Haas
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2 months 1 week ago #112717 by Franklin Haas
Eshop not sending notifications was created by Franklin Haas
When someone makes a purchase on my Eshop website, I do not receive a notification from Eshop. I get the PayPal payment notification, but not the Eshop one. So if a user selects Offline Payment, I don't know an order was even placed until I get his check in the mail.

What settings need to be corrected?

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  • Giang Dinh Truong
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2 months 1 week ago #112757 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Eshop not sending notifications
Hello Franklin,

It is related to some wrong setting in your PayPal account or in the PayPal payment plugin. Please submit a new ticket to EShop category to send me the super admin account to your site so I can help you to check.

Sincerely, Giang

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