EShop onAfterCompleteOrder not getting triggered

  • Dan Schrader
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5 years 7 months ago #115858 by Dan Schrader
Hi Giang,

We've gone live with our site after much sandbox testing with PayPal, but the live version does not trigger the onAfterCompleteOrder event. The PayPal account is set to automatically return the customer to our site after the purchase is complete, but when the page comes up in the browser, it shows the order is processing, not complete. I have to go into the back end and make the order complete from the dashboard in order to trigger my script, etc.

Has something changed in the plugin? This was working in sandbox testing before, not sure what has happened, but this is a big problem for us. Can you please let me know what I can do to get this working again?

Thank you!

Dan

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  • Giang Dinh Truong
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5 years 7 months ago #115952 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic EShop onAfterCompleteOrder not getting triggered
Hello Dan,

Sound like the reason of problem because the your live PayPal account. Can you please login to your PayPal account and make sure that you have already enabled PayPal IPN from there?

Sincerely, Giang

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