User Plugin not working

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1 week 2 days ago #117177 by Sammy
User Plugin not working was created by Sammy
Hello,
I was able to work around many areas in the extension however, the template was designed for VirtueMart but we uninstall it then installed Eshop, however, see the following link
nemoarabiciptv.com/index.php/en/component/virtuemart/?view=user


and clearly still shows that virtual mart taking over the user, would it be ok to help and advice, please
we are already launched our website,thanks
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1 week 1 day ago #117201 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic User Plugin not working
Hello Sammy,

This part should be belong to the template support, it is not related to our extension. I think it is a module or menu in your Joomla site and you need to login to the back-end side to find a way to turn it off.

If you can not do that, please go to our ticket system at www.joomdonation.com/support-tickets.html to submit a new ticket to EShop so our support staff can help you.

Sincerely, Giang
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1 week 1 day ago #117215 by Sammy
Replied by Sammy on topic User Plugin not working
Thank you , I think you are right, thanks again!

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1 week 9 hours ago #117264 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic User Plugin not working
OK no problem at all Sammy!
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1 week 8 hours ago #117272 by Sammy
Replied by Sammy on topic User Plugin not working
Would it be ok to try to help me out with it? I mean I would gladly give you a login name and password to log in and see what is the problem, the template guys not responding, thanks

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6 days 11 hours ago #117321 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic User Plugin not working
Yes of course Sammy!

Please submit a new ticket to send me the site information so I can help you.

Sincerely, Giang

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4 days 9 hours ago #117414 by Sammy
Replied by Sammy on topic User Plugin not working
where I submit the ticket,

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9 hours 34 minutes ago #117527 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic User Plugin not working
Hello Sammy,

You have already submitted the ticket and get my supports from there. Please following up the ticket system to get my supports.

Sincerely, Giang
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