Options dropdown seems to be broken and not working?

  • Dev01
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5 months 3 weeks ago #121471 by Dev01
Hello,

on our joomla 3.9.2 instance we have installed the latest version of eshop. Everythink works fine with the only exception of the product options. I have setup one articel with different options, the options should be selectable from a dropdow, but instead of the dropdown I get a list with all options. But without the possbility to select one of the options.

Have anyone a solution for this issue?

System information:
- PHP 7.1
- Joomla 3.9.2
- Theme Shaper_helix3
- No error to see when we check with browser developer extension

Thanks in advanced,
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  • Giang Dinh Truong
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5 months 3 weeks ago #121541 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Options dropdown seems to be broken and not working?
Hello,

The reason because the shopping cart mode of the product is disabled. Please read about how to enable it here: eshopdocs.joomservices.com/general-tips/...e-shopping-cart-mode

After shopping cart mode of product is enable, the option should work normally.

Hope that this is useful.

Sincerely, Giang

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