Duplicate shipping cost amount

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2 weeks 3 days ago - 1 week 5 days ago #126359 by Bruno
Duplicate shipping cost amount was created by Bruno
I'm not signed up. That's why I can not send a ticket.

Please help me in this problem. I do not have the money now to renew the subscription. Please take into account that I have already made 2 subscriptions with you. Help me only in this problem.

The problem that is happening is this:

I'm using an eshop upload plugin which is eshop_postcode.php
There is a problem that is the cost of duplicate shipping.
The problem is not in the upload plugin of yours, but in the payment plugin I'm using.

I can finalize the purchase by the component with the right values, however when I am redirected to the payment plugin that in my case is the "PAGSEGURO" it doubles the value of the freight. I'll pass the link to you to take the test.

Here is some information and guidelines, along with the access data below:

This message contains confidential information


In the section ADMINISTRAR CATÁLOGO DE PRODUTOS

Click Adicionar e visualizar produtos to enter the sales component if you need to change anything.

In the plugins tab

plugins -> payment -> You access the pagseguro plugin

plugins -> sending -> You access the plugin that is being used to calculate the freight that eshop_postcode is.

In the system -> configuration -> tab here you access the component settings. But I believe it will not be necessary.

To simulate the error:

Make the purchase of any product and finalize.

At the time of the completion of the purchase you can log in with my user who already has a registered address.

my registered user is:

login: bruno

password: bruno

As I do not have a post office plugin installed I'm using the same component shipping plugin. I manually set up the delivery Ceps on it, so I've used the zip in the ranges from 29390000 to 36979000 to calculate the value. I'm talking about this if you sign up for a new address. More can use my customer registration that I passed you above (bruno).

See that at the end of the sale on the site the value of the freight is calculated together with the product. Then when you are redirected to the pagseguro screen it calculates the freight again.

Attached is some files and the payment plugin I'm using.

The plugin name is os_lc_pagseguro_pr.zip


Could you guide me in this problem?
Last edit: 1 week 5 days ago by Giang Dinh Truong.

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1 week 5 days ago #126479 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Duplicate shipping cost amount
Hello Bruno,

Sound like that you are using a plugin from third company, not from us so I am afraid that we can not help you with this.

Also, please don't send the your site information in public forum here. I edited your post to hide it.

Sincerely, Giang

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1 week 5 days ago #126484 by Bruno
Replied by Bruno on topic Duplicate shipping cost amount
OK my friend. Plus duplicate freight is coming from the eshop component.

How do I make sure that shipping charges are not displayed by the eshop.

I just want it to continue showing the freight by my plugin.

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1 week 3 days ago #126524 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Duplicate shipping cost amount
Dear Bruno,

Please submit a new ticket to EShop category to send me the your site information there so I can help you to check.

Sincerely, Giang

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