How to suppress the Payment Information Amount field on Registration form

  • Judy Akers
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
5 years 1 month ago #122655 by Judy Akers
All of our events are free, and the end user wants to suppress showing the Payment Information Amount field on the registration form.

Is there a configuration setting for this, or do I need a code override or template override?

Please Log in or Create an account to join the conversation.

More
5 years 1 month ago #122659 by Tuan Pham Ngoc
Hi Judy

If the event is free, no payment information should be displayed unless there are something special causing the error

Please make sure you are running latest version 3.8.5. If the issue still happens, submit a support ticket sending us:

1. Super admin account of your site.

2. Link to the page

We will check to see what's wrong and get it sorted

Regards,

Tuan

Please Log in or Create an account to join the conversation.

  • Judy Akers
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
5 years 1 month ago #122680 by Judy Akers
It is on the 3.8.4 version that this is happening. I will have to contact our end user since the recent purchase is attached to his download account.

That is what I thought should happen. I ended up doing a template override to comment out that echo statement in /components/com_eventbooking/themes/default/register/default.php

echo $this->loadCommonLayout('register/register_payment_amount.php', $layoutData);

So we are good for now.

Please Log in or Create an account to join the conversation.

More
5 years 1 month ago #122681 by Tuan Pham Ngoc
Just updating to latest version 3.8.5 and the issue should be sorted. Don't comment out the code

Tuan

Please Log in or Create an account to join the conversation.