Do you have any plans to create a privacy plugin for Event Booking (and your other extensions) that will tie into the Joomla Privacy system that was released with Joomla 3.9? At the moment, given that you don't have such a plugin and user requests for privacy exports don't contain any of their information contained in Event Booking, Membership Pro, Joom Donation, etc.
Do you plan on supporting the Joomla Privacy system at some point? If so, do you have a timeframe?
GDPR is pretty important for anyone that does business in or with people in the European Union. Given that none of your components support the Joomla Privacy system at the moment is a huge oversight. That means that any automation that the Joomla Privacy system provides doesn't extend to any of your components, which leads to manual work for any end-user data requests.
If you don't plan on supporting the Joomla Privacy system please just say so, and don't ignore this. If you do plan on supporting it, can you give a general timeline? Q1, Q2, Q3, or Q4 of 2019?
I guess you haven't worked with the Joomla Privacy system at all then.
Basically, the end user can make a data request. They choose which type of request, of which there are two. They are requesting an export of their data and to remove their data. Per GDPR all users need the ability to request what data a website has for them, and to request that all of their data is deleted.
If your components, and I mean all of them, are connected to the Joomla Privacy system then the user's data is then acted on by the system.
For a data export, it would contain every piece of information that the application has for the user. All user data and all records.
For a data removal, it would mean that all of the user's data would be deleted from the application, including all data in all records.
The Joomla Privacy system helps to centralize this process and gives the administrators a framework to see the requests come in and the act on them. With a click of a button data export requests can be processed, pulling together the data into a single file which is then sent to the end user's email address. For removal requests, the Joomla privacy system facilitates the removal of all user data from the website, right down to their user account.
I have been testing this system since Joomla 3.9 was released and it does work well. That is as long as components support it.