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?task=register.process_group_registration ERROR
- Fabiano
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7 years 2 months ago #93146
by Fabiano
?task=register.process_group_registration ERROR was created by Fabiano
Hi,
On group registration, nothing happens, only a blank page! A URL contains this: ?task=register.process_group_registration
I don´t know what is happen.
Can You Help me?
A link to a course: comoequetala.com.br/cursos/livro-do-desi...-ramos-e-aline-valli
A link to a group registration: comoequetala.com.br/cursos/livro-do-desi...i/group-registration
On payment method choose: "Transferência, empenho ou empresas" it´s a offline payment method renamed.
Thank you very very much!
On group registration, nothing happens, only a blank page! A URL contains this: ?task=register.process_group_registration
I don´t know what is happen.
Can You Help me?
A link to a course: comoequetala.com.br/cursos/livro-do-desi...-ramos-e-aline-valli
A link to a group registration: comoequetala.com.br/cursos/livro-do-desi...i/group-registration
On payment method choose: "Transferência, empenho ou empresas" it´s a offline payment method renamed.
Thank you very very much!
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- Fabiano
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7 years 2 months ago #93154
by Fabiano
Replied by Fabiano on topic ?task=register.process_group_registration ERROR
I think this happened after upgrading to 2.13 because I have other outdated websites and they work.
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- mattcrocker
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7 years 2 months ago #93166
by mattcrocker
Replied by mattcrocker on topic ?task=register.process_group_registration ERROR
Same here... upgraded and the error shows up... HELP
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7 years 2 months ago #93168
by mattcrocker
Replied by mattcrocker on topic ?task=register.process_group_registration ERROR
Went back to 2.11.2 and get the same issue...
Both Vendor Events fail www.spibikefest.com/vendors
But all Rally Events work... www.spibikefest.com/registration
very confused
Both Vendor Events fail www.spibikefest.com/vendors
But all Rally Events work... www.spibikefest.com/registration
very confused
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- Tuan Pham Ngoc
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7 years 2 months ago #93169
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic ?task=register.process_group_registration ERROR
Could you please submit a support ticket sending us super admin account of the site and the link to registration page?
We will check to see why the error happens and get it sorted
Regards,
Tuan
We will check to see why the error happens and get it sorted
Regards,
Tuan
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- Tuan Pham Ngoc
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7 years 2 months ago #93170
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic ?task=register.process_group_registration ERROR
@mattcrocker submitted a support ticket. We checked and found that the issue is not with our Events Booking extension. It causes by SEF router settings on the site and it is working as expected now
@Fabiano: Please submit a support ticket so that we can check to see why the issue happens and get it sorted for you
Regards,
Tuan
@Fabiano: Please submit a support ticket so that we can check to see why the issue happens and get it sorted for you
Regards,
Tuan
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- Fabiano
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7 years 2 months ago #93243
by Fabiano
Replied by Fabiano on topic ?task=register.process_group_registration ERROR
I solved the problem by turning off the ticket type plugin
But it not totally solved yet. I will submit a support ticket soon.
Thank You Tuan!
But it not totally solved yet. I will submit a support ticket soon.
Thank You Tuan!
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