Tickets for free events
- enoch
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7 years 5 days ago #96243
by enoch
Tickets for free events was created by enoch
Hi,
I am testing out the ticket system.
If I understand it right, it only sends tickets to users who have paid to attend to the event.
What if the event is free? Is it possible for the system to send out tickets to users who are attending a free event?
This could be useful for us.
I am testing out the ticket system.
If I understand it right, it only sends tickets to users who have paid to attend to the event.
What if the event is free? Is it possible for the system to send out tickets to users who are attending a free event?
This could be useful for us.
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- Tuan Pham Ngoc
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7 years 5 days ago #96265
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Tickets for free events
Hello
You just need to enable that feature. It works for both free and paid events. As long as status of the registration is published, the ticket will be generated
Tuan
You just need to enable that feature. It works for both free and paid events. As long as status of the registration is published, the ticket will be generated
Tuan
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- enoch
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7 years 4 days ago #96288
by enoch
Replied by enoch on topic Tickets for free events
Thank you Tuan,
I have tested and although the registrations are set to 'published' automatically when a user registers (as it is free) - those test users are not receiving a ticket by email.
They are receiving a normal confirmation email, nothing else.
I have tested and although the registrations are set to 'published' automatically when a user registers (as it is free) - those test users are not receiving a ticket by email.
They are receiving a normal confirmation email, nothing else.
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- Tuan Pham Ngoc
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7 years 4 days ago #96292
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Tickets for free events
Are you testing in on latest version 2.14.2 of Events Booking? Please let me know, I am going to check it again and confirm
Tuan
Tuan
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- enoch
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7 years 4 days ago #96298
by enoch
Replied by enoch on topic Tickets for free events
Thank you Tuan,
I am using 2.14.2
When viewing in the backend list of registrations, I have noticed that the users signing up for the free event are not given a ticket number either internally in the system.
I am using 2.14.2
When viewing in the backend list of registrations, I have noticed that the users signing up for the free event are not given a ticket number either internally in the system.
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- enoch
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7 years 16 hours ago #96453
by enoch
Replied by enoch on topic Tickets for free events
Hi Tuan,
Have you been able to look into this?
Have you been able to look into this?
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- Tuan Pham Ngoc
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6 years 11 months ago #96482
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Tickets for free events
Sorry. I forgot to look at this case. Will check it and update you with the result later today
Regards,
Tuan
Regards,
Tuan
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- enoch
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6 years 11 months ago #96884
by enoch
Replied by enoch on topic Tickets for free events
Hi Tuan,
Were you able to look into this for me?
Were you able to look into this for me?
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- Tuan Pham Ngoc
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6 years 11 months ago #96900
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Tickets for free events
Sorry. I have been so busy and keep forgotting about it. Could you please submit a support ticket sending us super admin account of your site? We will check your settings and make it works for you
Regards,
Tuan
Regards,
Tuan
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