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Multiple Emails Admin for one specific Event
- Baptiste
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6 years 3 months ago #108436
by Baptiste
Multiple Emails Admin for one specific Event was created by Baptiste
Hi!
For a reason i don't know, when i want to send admin notification for registration to 2 differents admin, only the first email receive the email. i tried bot in the EB general configuration and in the Event configuration.
i correctly enter (without space, with comma...) : admin1@email.com,admin2@gmail.com
Have you any suggestion ?
Have a nice day!
For a reason i don't know, when i want to send admin notification for registration to 2 differents admin, only the first email receive the email. i tried bot in the EB general configuration and in the Event configuration.
i correctly enter (without space, with comma...) : admin1@email.com,admin2@gmail.com
Have you any suggestion ?
Have a nice day!
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- Tuan Pham Ngoc
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6 years 3 months ago #108525
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Multiple Emails Admin for one specific Event
There are two reasons can cause this issue:
1. Maybe you configure the email for the event, so the change in Configuration doesn't take any effect. So edit that event, look at Advanced Settings tab, check and make sure No email is entered in Notification emails config option
2. There is a problem with the second email. So try to switch position of the two email, then check to see whether the second email now receive notification or not?
Regards,
Tuan
1. Maybe you configure the email for the event, so the change in Configuration doesn't take any effect. So edit that event, look at Advanced Settings tab, check and make sure No email is entered in Notification emails config option
2. There is a problem with the second email. So try to switch position of the two email, then check to see whether the second email now receive notification or not?
Regards,
Tuan
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