Error on submitting registration

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7 months 5 days ago #113084 by Christina
Error on submitting registration was created by Christina
Hi

I am just testing an event ready to go live on the weekend and getting the following error;

"1054
Unknown column 'subscribe_newsletter' in 'field list'"

How can I get rid of it?

Thanks

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7 months 5 days ago #113085 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Error on submitting registration
Hello

Look like upgrade was not success and it causes the issue. Please login to administrator area of your site, then Events Booking, then access to Tools -> Fix Database Schema

After that, the issue will be sorted

Could I ask how you upgraded the extension?

Regards,

Tuan

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7 months 5 days ago #113086 by Christina
Replied by Christina on topic Error on submitting registration
Thanks I'll give that a go - I upgraded via the joomla upgrade option which advised me of the update when I logged in

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7 months 5 days ago #113087 by Christina
Replied by Christina on topic Error on submitting registration
Thanks for your quick response - working great now :)

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7 months 5 days ago #113097 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Error on submitting registration
Great. Thanks for confirming. I still don't know why you got error like that after updating. I will see if there are any other customers got that issue

Regards,

Tuan

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