Can´t register to childrenevent

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1 week 6 days ago #117071 by Bettin
Can´t register to childrenevent was created by Bettin
Hello,
it's terrible, again, something does not work anymore.
Now I can create parentevents and the children'events are created automatically. BUT now registration for a childrenevent is no longer possible.

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1 week 6 days ago #117073 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can´t register to childrenevent
Hi Bettin

Maybe there is something wrong with the settings of your event. Could you please submit a support ticket sending us:

1. Super admin account of your site

2. Send us the link to the page which these children events are being displayed but registration is not enabled

3. Tell me ID of a child event which is having this issue

I will check to see why registration is not enabled and guide you to correct it

Tuan
The following user(s) said Thank You: Bettin

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1 week 5 days ago #117118 by Bettin
Replied by Bettin on topic Can´t register to childrenevent
Hello Tuan,
thanks for the quick help!
Now I hope I have the right settings to finish my project. If someone has the same problem, here is Tuans answer that solved my problem.
"Look like the error happens because these events have same alias with other events created in the past. I went to Events Booking -> Configuration, look at SEF router settings tab, set Insert Event ID config option to Yes"

Best Regards
Bettin

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1 week 4 days ago #117141 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can´t register to childrenevent
Yes, that's correct. Thanks Bettin for sharing the answer here

Regards,

Tuan

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