Google Maps - Get Directions functionality

  • Donal
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2 months 1 week ago #117239 by Donal
Hi,

I just noticed something.

I have set up my venues with their name, a basic address and exact GPS coordinates. In the past, Get Directions gave directions to the pin on the map, which was located according to my GPS coords.

Now, however, the Get Directions functionality provides directions just considering the address part, meaning that a lot of the directions on my site were totally incorrect (wrong town in some instances)

I'm not sure if this is due to a recent google update or changes made on EB side.

I am fixing the issue by including the venue name in the address field, and ensuring I have the correct, complete address. However, this is not as effective as getting directions to the pin (GPS coords). For example, directions to my pin for a university building car park guided people practically to the best car parking space for them. Now, however, I can only guide them to the pin associated with the university on Google maps, which is the wrong building on the wrong side of the campus.

What are your thoughts on this, Tuan?

Thanks,
Donal

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2 months 1 week ago #117248 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Google Maps - Get Directions functionality
Hello Donal

1. In the current version, Yes, you need to enter full address into address field of the location

2. If the get direction link of a location is wrong, maybe you can give me sample:
- One is correct location link
- One is wrong location link (of that same location)

I will then try to check to see if there is something wrong, and correct it

Regards,

Tuan

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2 months 1 week ago #117261 by Donal
Replied by Donal on topic Google Maps - Get Directions functionality
It was much better before...

1) Now, you need to enter Name of Venue + Full Address
Before I had set up a venu as
Name: My Place Midleton
Address: Mill Road, Midleton
GPS: Coords chosen by me to match exactly where they should go. Directions gave directions to these coords.

Now, it needs to be setup as
Name: My Place Midleton
Address: My Place, Mill Road, Midleton (Directions only considers this field)
GPS: Coords chosen by me to match exactly where they should go

For some venues, somebody has setup the Google maps pin in the wrong place on Google maps. Despite me knowing this, with the new system, I can't actually guide people to the correct location.

A big issue with the new system is for large campuses, e.g. Mary Immaculate College: www.google.com/maps/place/Mary+Immaculat....652456!4d-8.6393577

The postal address from Google isn't how people should get to the venue for my events. With the old system, I was able to pin the exact entrance they should use to the campus, and direct them to the gate. Now, that is impossible.

Some venues supply their address on their site, e.g. www.castleknockcommunitycentre.ie/ lists their address as
Laurel Lodge Road
Castleknock
Dublin 15

However, directions leads somebody to a place 5 minutes away. If I just put the post code of the building into the address field, then the directions works, but is not human friendly. Ideally, I could leave the supplied address in, and get directions to the GPS coords.

If it's a change you have made, can you include an option:
* Get Directions to Address field
* Get Directions to GPS coords?

Regards,
Donal

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