Problem with recurring events after update

  • Bettin
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5 years 5 months ago - 5 years 5 months ago #119364 by Bettin
Hello,
After the last update I have a problem with the recurring events. Instead of once a week, the event was now in the calendar every day. I have deleted the recurring event and created a new one. Now is the recurring event several times a day in the calendar instead of once a week.
Sorry, it's hurry for me to solve this problem,

Best Regards
bettin

Addition: I have just seen that it is presented in the calendar as described. But when I click on an event in the calendar, I get a list with the correct dates of this event.
Last edit: 5 years 5 months ago by Bettin.

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5 years 5 months ago #119372 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem with recurring events after update
Hello Bettin

That's strange to me. Could you please submit a support ticket sending us super admin account of your site and let us know what we need to do to see the error

I will check to see what's wrong and get it sorted

Tuan

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5 years 5 months ago #119391 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem with recurring events after update
Hi

Look like it is just a wrong config option which you setup. I corrected it and it should be OK now

Could you please check it again?

Tuan

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  • Bettin
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5 years 5 months ago #119398 by Bettin
Replied by Bettin on topic Problem with recurring events after update
Hello Tuan,
I worked with EventBooking again and it seems to be OK.
What was wrong with the configuration option, I did not understand. I had not changed anything.

Thank you for your quick and easy help :)

bettin

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5 years 5 months ago #119399 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem with recurring events after update
As replied via support ticket, I just went to Events Booking -> Configuration, look at Themes tab, set Show all days of multiple days event in calendar config option to No and it works fine

Tuan

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