Request Payment button not showing

  • Donna Torr
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5 years 3 months ago #119842 by Donna Torr
Request Payment button not showing was created by Donna Torr
Hi Guys,

We are using the waiting list feature and following the instructions here: eventbookingdoc.joomservices.com/basic-setup/waiting-list to change registrants from the waiting list and request payment, it states to select the user and click the request payment button - however I do not see this button. Please see screenshot attached.

Can you please advise?
Best Regards
Donna
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5 years 3 months ago #119854 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Request Payment button not showing
Hi Donna

Could you please go to Events Booking -> Configuration, set Activate waitinglist feature config option to Yes?

After that, the request button should be available

Tuan

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  • Donna Torr
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5 years 3 months ago #119875 by Donna Torr
Replied by Donna Torr on topic Request Payment button not showing
Thanks Tuan,

That is odd as I have been using the waiting list feature on the individual events and people are able to add themselves to it.

The button has now appeared. This was not mentioned in the Docs, it might be worth adding it.

Regards
Donna

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5 years 3 months ago #119878 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Request Payment button not showing
Right now, the button is only shown when you set the config option to Yes, not depends on the setting in individual event. We can make it works with setting in individual event like in your case, too. I will have it works like that in the next release

Tuan

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