export list participants - only 20 instead of 35

  • Winfried Brömmel
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5 months 1 week ago #120983 by Winfried Brömmel
export list participants - only 20 instead of 35 was created by Winfried Brömmel
Hello,

I am using Events Booking 3.8.3.

When I download the list of participants I only get 20 of them instead of 35.
I also changed the view that I can see all 35 participants on one screen - although I only can export 20 participants and not all.

Would you please help me?
Thank you, Winfried

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5 months 1 week ago #120995 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic export list participants - only 20 instead of 35
Hello Winfried

I guess it's because you have some group registration records and right now, only billing records are exported

If you want to get correct list, go to Events Booking -> Configuration, look at Export Registrants Settings tab, set :

- Export Group Billing Records to No
- Export Group Member Records to Yes

After that, try again. It should work fine

Regards,

Tuan
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  • Winfried Brömmel
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5 months 1 week ago #121004 by Winfried Brömmel
Replied by Winfried Brömmel on topic export list participants - only 20 instead of 35
Thank you very much,
this was the right way to solve the problem!

Regards, Winfried

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5 months 1 week ago #121005 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic export list participants - only 20 instead of 35
Great. Thanks for confirming

Tuan

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