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Early Bird & Group Rates don't work on Custom Fields with fees
- Lon Czarnecki
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5 years 2 months ago #121531
by Lon Czarnecki
Early Bird & Group Rates don't work on Custom Fields with fees was created by Lon Czarnecki
I'm working on a summer school program for kids. When parents register their kids, they choose how many days in a given week and then choose which days. This then has 11 weeks to choose from. Each day is $60 per child. I need an early bird discount and a multi-child discount. However, I had to put prices in the custom fields of the weeks in order to tally their fees. The early bird discount and the Group Registration discount only work if the main event has a fee. My main event fee is 0 because the total is determined by how many days of the summer they choose.
How can I add these two discounts when my prices are in custom fields?
How can I add these two discounts when my prices are in custom fields?
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- Tuan Pham Ngoc
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5 years 2 months ago #121550
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Early Bird & Group Rates don't work on Custom Fields with fees
I think I will have to check your setup to understand it better before giving you the answer. Could you please submit a support ticket sending us:
1. Super admin account
2. Link to this group registration page
I will check your setup, then answer you further. The fee calculation in the extension has become too complicated because it's supporting multiple options, so it's not easy to understand how you want it to work without checking your setup
Tuan
1. Super admin account
2. Link to this group registration page
I will check your setup, then answer you further. The fee calculation in the extension has become too complicated because it's supporting multiple options, so it's not easy to understand how you want it to work without checking your setup
Tuan
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5 years 2 months ago #121578
by Lon Czarnecki
Replied by Lon Czarnecki on topic Early Bird & Group Rates don't work on Custom Fields with fees
Ticket Opened..
Thank you Tuan.
Thank you Tuan.
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5 years 1 month ago #121720
by Lon Czarnecki
Replied by Lon Czarnecki on topic Early Bird & Group Rates don't work on Custom Fields with fees
Tuan, Did you ever get the ticket? I can't find it in my support ticket section.
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5 years 1 month ago #121721
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Early Bird & Group Rates don't work on Custom Fields with fees
Hello Lon
No, I didn't. I guess you will have to submit it again
Tuan
No, I didn't. I guess you will have to submit it again
Tuan
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5 years 1 month ago #121765
by Lon Czarnecki
Replied by Lon Czarnecki on topic Early Bird & Group Rates don't work on Custom Fields with fees
Dang. Ok, just submitted it again.
Thanks
Thanks
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5 years 1 month ago #121772
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Early Bird & Group Rates don't work on Custom Fields with fees
Hi Lon
I replied you via support ticket. Please check the support ticket to see the solution
Regards,
Tuan
I replied you via support ticket. Please check the support ticket to see the solution
Regards,
Tuan
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- Lon Czarnecki
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5 years 1 month ago #121842
by Lon Czarnecki
Replied by Lon Czarnecki on topic Early Bird & Group Rates don't work on Custom Fields with fees
Wonderful! The price updates now!
So now I see the discount for early bird in the price. What is the best way to add a discount for registering more than one person? I tried to add it in the Group Registration on the event page, but that only adds cost. I can't use it for a discount because the basic price in the event page is $0. The prices are in the Custom Fields.
How can I add an additional discount for registering more that one person?
So now I see the discount for early bird in the price. What is the best way to add a discount for registering more than one person? I tried to add it in the Group Registration on the event page, but that only adds cost. I can't use it for a discount because the basic price in the event page is $0. The prices are in the Custom Fields.
How can I add an additional discount for registering more that one person?
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- Tuan Pham Ngoc
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5 years 1 month ago #121858
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Early Bird & Group Rates don't work on Custom Fields with fees
Hi Lon
Unfortunately, we don't have a way to allow that at the moment. For each event, we have group registration rates which can be used use to give discount when user register for more members (basically, the rate should be lower in case user register for more members)
However, in your case, the price of event is 0, so I don't think we have a way to handle this
Tuan
Unfortunately, we don't have a way to allow that at the moment. For each event, we have group registration rates which can be used use to give discount when user register for more members (basically, the rate should be lower in case user register for more members)
However, in your case, the price of event is 0, so I don't think we have a way to handle this
Tuan
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5 years 1 month ago #121959
by Lon Czarnecki
Replied by Lon Czarnecki on topic Early Bird & Group Rates don't work on Custom Fields with fees
Thanks Tuan,
Is there a better way to organize something like this? Last year we tried to run this program but it got too complicated so we ditched it. We want to try it again for this summer.
Basically we just need to allow people to pick which days they want over an 11 week span. They need to be able to register more than one child for the same days or different days. And Finally we need to offer an early bird discount and a multiple child discount. Any suggestions?
Thank you for your help with this challenge.
Is there a better way to organize something like this? Last year we tried to run this program but it got too complicated so we ditched it. We want to try it again for this summer.
Basically we just need to allow people to pick which days they want over an 11 week span. They need to be able to register more than one child for the same days or different days. And Finally we need to offer an early bird discount and a multiple child discount. Any suggestions?
Thank you for your help with this challenge.
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