Price no longer displayed frontend

The price is no longer displayed in frontend. I can only see the text price.

As far as I remember it occurs at the latest update.

Is there a new parameter to allow display price or not. ?

KR
Lionel

Hello Lionel

Maybe it's not displayed because the price of the event set to 0? Could you please check and get back to me about this?

Or if you want, submit a support ticket sending us:

- Super admin account
- Link to that event page

We are going to check to see what's wrong and get it sorted

Tuan

This is linked to the price.
We have two fields EB_PRICE_TEXT and EB_PRICE to indicate price.
Field "EB_INDIVIDUAL_PRICE" Individual Price is displayed or not in Frontend depending on two fields EB_PRICE_TEXT and EB_PRICE

If EB_PRICE is at 0 and EB_PRICE_TEXT is "Option 1 X€, Option 2 Y€" :
Nothing is displayed in FrontEnd. Calculated price at registration is as per selected option.
Of course event is considered as Free on Backend

If EB_PRICE is at "Z€" and EB_PRICE_TEXT is "option 1 X€, Option 2 Y€"
Individual Price in Frontend displays "Option 1 X€, Option 2 Y€". There is not field to display also EB_PRICE of "Z€".
Calculated price at registration is as per selected option.
Of course event is not considered as Free on Backend

If EB_PRICE is at "Z€" and EB_PRICE_TEXT is empty,
Individual Price in Frontend displays "Z€"
Calculated price at registration is as per selected option, provided that the Z€ is offset from the appropriate option.
Of course event is not considered as Free on Backend

The change is that previously both two fields EB_PRICE_TEXT and EB_PRICE were displayed when they were not empty.

Hope that helps to understand what is changed.

Hello

The idea is that if you enter Price Text, that text will be displayed instead of pricing of the event. We have never had two prices displayed at the same time

So the only issue here is with the case

If EB_PRICE is at 0 and EB_PRICE_TEXT is "Option 1 X€, Option 2 Y€" : Nothing is being displayed. For that, please try to go to Events Booking -> Configuration, look at Themes tab, set Show price for free event config option to Yes, then check it again to see whether it solves that issue

Tuan