We only have free events in our system.
I trie to find a way to cancel an event. Afterwards registrants should be informed about it.
If I unpublish the event in "Events" view no info mail is send to the registrants.
So I tried to unpublish all registrants from an event. I get the message "5 items successfully unpublished" but the records are still published.
Is there a trick to cancel an event and sending infomails to registrants?
I did not find anything in the documentation about it.
first of all, thank you so much for your fast reaction. Originally we used Matukio. There we had to wait more than two weeks for an answer.
I understand that a lot of users are working with paid events, and this makes it diffucult.
My customer use it for a gym where people can book a place and pay directly or have a memebership.
Maybe you can make a cancelling plugin in the future for free events only, like you did with "Move Registrants Plugin".
Hi Tuan (and Daniel)
This sounds like an important feature.
Together with a cancel event/multible registrants feature, It would be really great with the addition of a cancelation automessage and template, for the message that is sent to registrants of an event the gets cancelled. This way it would be possible to include a message on refund procedure for paid events etc.