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Month will not show Current Month selected
- Raymond Cepko
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5 years 1 month ago #123348
by Raymond Cepko
Month will not show Current Month selected was created by Raymond Cepko
We are having an issue with our calendar showing the month on our
EdTech website calendar
as January all of the time only when we are in 2019 and beyond. This is a recent development and we are not sure why or exactly when it first started to happen. When the calendar first opens the correct month is showing in the drop-down list, but if we try to navigate forward or backward or use the drop-down list to change the month, the month shows as January even though the dates are for the month we want.
I have attached an example that is supposed to be our events in March.
Any help in fixing this would be appreciated.
Thank you for your help,
Ray Cepko
I have attached an example that is supposed to be our events in March.
Any help in fixing this would be appreciated.
Thank you for your help,
Ray Cepko
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- Tuan Pham Ngoc
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5 years 1 month ago #123349
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Month will not show Current Month selected
Hello Ray
What version of the extension you are using? Could you please first upgrading to latest version 3.8.5, then check it again first?
If the issue still happens, submit a support ticket sending us super admin account of your site and link to the page so that we can check it
Tuan
What version of the extension you are using? Could you please first upgrading to latest version 3.8.5, then check it again first?
If the issue still happens, submit a support ticket sending us super admin account of your site and link to the page so that we can check it
Tuan
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- Raymond Cepko
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5 years 1 month ago #123359
by Raymond Cepko
Replied by Raymond Cepko on topic Month will not show Current Month selected
We are on version 2.10.3. Our tech guy said that when he tried to upgrade, it asked him to pay for it. Should the upgrade be free or do we need to pay for it?
As far as the support ticket, where would he need to go to do that.
Ray
As far as the support ticket, where would he need to go to do that.
Ray
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- Tuan Pham Ngoc
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5 years 1 month ago #123370
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Month will not show Current Month selected
Hi Ray
That's an outdated version of the extension and might not compatible with version of Joomla you are using. So Yes, you will need to update to latest version to have everything works as expected (that version is very outdated, latest version is now 3.8.5)
Upgrade is not free, you will need to pay again to get update as we only provide free upgrade for one year for each purchase
For submit support tickets, you can access to Support Tickets menu item to submit ticket
Tuan
That's an outdated version of the extension and might not compatible with version of Joomla you are using. So Yes, you will need to update to latest version to have everything works as expected (that version is very outdated, latest version is now 3.8.5)
Upgrade is not free, you will need to pay again to get update as we only provide free upgrade for one year for each purchase
For submit support tickets, you can access to Support Tickets menu item to submit ticket
Tuan
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- Raymond Cepko
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5 years 4 weeks ago #123461
by Raymond Cepko
Replied by Raymond Cepko on topic Month will not show Current Month selected
The update fixed the issue. Thank you very much.
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- Tuan Pham Ngoc
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5 years 4 weeks ago #123462
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Month will not show Current Month selected
Great. Thanks for confirming
Tuan
Tuan
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