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Show only individual registrants in public Registrants List?
- Vince Bodie
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4 years 11 months ago - 4 years 11 months ago #124735
by Vince Bodie
Show only individual registrants in public Registrants List? was created by Vince Bodie
I would like to show only individual registrants in the front end, but I cannot find how to do it. I have it set that way in the back end and it works fine.
www.pacificbeachsurfclub.com/club-events...er-longboard-classic
See the attached screen shots.
www.pacificbeachsurfclub.com/club-events...er-longboard-classic
See the attached screen shots.
Last edit: 4 years 11 months ago by Vince Bodie.
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- Tuan Pham Ngoc
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4 years 11 months ago #124749
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Show only individual registrants in public Registrants List?
Hello Vince
You can go to Events Booking -> Configuration, look at Themes tab, find Include Group Members Records in registrants public list config option to Yes and it should work as expected
If you don't want to show group billing records, you can set Include Group Billing Records in public registrants list config option to No
Regards,
Tuan
You can go to Events Booking -> Configuration, look at Themes tab, find Include Group Members Records in registrants public list config option to Yes and it should work as expected
If you don't want to show group billing records, you can set Include Group Billing Records in public registrants list config option to No
Regards,
Tuan
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- Vince Bodie
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4 years 11 months ago - 4 years 11 months ago #124771
by Vince Bodie
Replied by Vince Bodie on topic Show only individual registrants in public Registrants List?
Hmmm... If I set it how you suggested I see this:
If I set Include Group Billing Records to yes, I see this, which is better, but not ideal:
I expect to see Alex Greene's name in the above list, which is the other entry made by Ron Greene. Also, I don't know why Ben Duong shows twice in the list.
Here is what I see in the back end:
I have "Include Group Billing Records in registrants management" set to no, but you can see that the individual registrants are shown correctly.
Also, it looks like when group billing is enabled, all sales are then shown as group sales, even when there is only one registrant. This would be better if it only showed the Group for sales that were actually group sales.
Thanks,
Vince
If I set Include Group Billing Records to yes, I see this, which is better, but not ideal:
I expect to see Alex Greene's name in the above list, which is the other entry made by Ron Greene. Also, I don't know why Ben Duong shows twice in the list.
Here is what I see in the back end:
I have "Include Group Billing Records in registrants management" set to no, but you can see that the individual registrants are shown correctly.
Also, it looks like when group billing is enabled, all sales are then shown as group sales, even when there is only one registrant. This would be better if it only showed the Group for sales that were actually group sales.
Thanks,
Vince
Last edit: 4 years 11 months ago by Vince Bodie.
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- Tuan Pham Ngoc
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4 years 11 months ago #124798
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Show only individual registrants in public Registrants List?
For this, I guess I will have to check it directly from data on your site. So please submit a support ticket sending us:
1. Super admin account
2. Link to the event page which I can see registrants
I will check to see what's wrong and setup it properly
Tuan
1. Super admin account
2. Link to the event page which I can see registrants
I will check to see what's wrong and setup it properly
Tuan
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- Vince Bodie
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4 years 11 months ago #124819
by Vince Bodie
Replied by Vince Bodie on topic Show only individual registrants in public Registrants List?
OK, will do. Thanks
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- Tuan Pham Ngoc
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4 years 11 months ago #124837
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Show only individual registrants in public Registrants List?
Thanks. Will check and reply you via support ticket
Tuan
Tuan
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- Vince Mross
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4 years 11 months ago #124892
by Vince Mross
Replied by Vince Mross on topic Show only individual registrants in public Registrants List?
Hi Tuan,
We just had another group registration come in and it is not showing correctly. Can you have a look please? By the way, I can no longer access my support ticket through your website.
Thanks,
Vince
We just had another group registration come in and it is not showing correctly. Can you have a look please? By the way, I can no longer access my support ticket through your website.
Thanks,
Vince
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- Tuan Pham Ngoc
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4 years 11 months ago #124897
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Show only individual registrants in public Registrants List?
Hi Vince
I will check it. But what's the problem with accessing to support tickets? Do you get any error?
Tuan
I will check it. But what's the problem with accessing to support tickets? Do you get any error?
Tuan
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