list of payments

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4 years 10 months ago #125992 by jeronimo
list of payments was created by jeronimo
I am testing with a paypal sandbox setup. Some things are not straight forward:

1. Why is paypal not offering the handling of credit cards?
2. Where do I see the list of all payments (canceled, successful)?
3. Why do I have a new subscriber after payment but no new subscriptions?

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4 years 10 months ago #126003 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic list of payments
Hello

1. It's handled by PayPal. They don't have any clear documentation about when they will enable credit card payment options, we collected some good information about it. You can read it at membershipprodoc.joomservices.com/troubl...-available-on-paypal . It's very likely that you will have to contact them, ask them to see why credit card payment options is not available

2. Access to Membership Pro -> Subscriptions, you should see all subscription records. By default, if users don't make payment, the records won't be shown. If you want to show these ignore payment records, go to Membership Pro -> Configuration, set Show incomplete payment subscriptions config option to Yes and you will see the record

3. Set Show incomplete payment subscriptions config option to Yes as described in #2 should address the issue

Regards,

Tuan

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4 years 9 months ago #126081 by jeronimo
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I looked into my paypal account and they say I need to activate "PayPal PLUS" to have all methods enabled. Will that work with MSpro? Just asking because Braintree was also said to be working but had support for only single payment method out of the 30 or so they offer.

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4 years 9 months ago #126084 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic list of payments
Hello

Unfortunately, we don't support PayPal PLUS. If you are looking for credit card payment methods, I would suggest you to look at and use Stripe

Regards,

Tuan

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4 years 9 months ago #126086 by jeronimo
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Oh dear, it gets worse with every question I ask...

Is PayPal PLUS at least on the rodd map so there is hope?

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4 years 9 months ago #126087 by jeronimo
Replied by jeronimo on topic list of payments
Oh dear, it gets worse with every question I ask...

Is PayPal PLUS at least on the road map so there is hope?

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4 years 9 months ago #126088 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic list of payments
Hi

It's very likely we will support PayPal Plus in the future as it seems that payment method is popular in Germany

However, I think we can support one time payment only. For recurring payment, it's complicated to support and I am afraid of we won't have time to implement it in any near future. As of right now, we only have few payment plugins support recurring payment:

- PayPal
- PayPal Pro
- Stripe
- Authorize.net
- Mollie

Tuan

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4 years 9 months ago #126089 by jeronimo
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Thanks. At least hope.

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