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waiting list can't register again if you have registered the event
- Chun-Hsing Chang
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4 years 9 months ago #126374
by Chun-Hsing Chang
waiting list can't register again if you have registered the event was created by Chun-Hsing Chang
Hi
My event setting is > Enable Waiting List : yes & Prevent duplicate registration : no
For example, the Capacity of my event is 3
and there are 3 users book the event:A, B, A
Then it goes to waiting list view,A & B can't book event anymore
Do I miss setting?
thanks~
My event setting is > Enable Waiting List : yes & Prevent duplicate registration : no
For example, the Capacity of my event is 3
and there are 3 users book the event:A, B, A
Then it goes to waiting list view,A & B can't book event anymore
Do I miss setting?
thanks~
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- Tuan Pham Ngoc
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4 years 9 months ago #126387
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic waiting list can't register again if you have registered the event
Hello
For this, better submit a support ticket sending us super admin account of your site so that we can check it directly on your site:
1. Send us super admin account
2. Send us the link to the event
3. Send us the account which should be able to join waiting list but could not join
We are going to check to see what's the reason causing that error and get it sorted
Tuan
For this, better submit a support ticket sending us super admin account of your site so that we can check it directly on your site:
1. Send us super admin account
2. Send us the link to the event
3. Send us the account which should be able to join waiting list but could not join
We are going to check to see what's the reason causing that error and get it sorted
Tuan
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- Chun-Hsing Chang
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4 years 9 months ago #126390
by Chun-Hsing Chang
Replied by Chun-Hsing Chang on topic waiting list can't register again if you have registered the event
Hi
but out website is intranet, so I can't send super admin account for you
my site setting as attachment, hope they can let you know what happen
thanks!
but out website is intranet, so I can't send super admin account for you
my site setting as attachment, hope they can let you know what happen
thanks!
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- Tuan Pham Ngoc
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4 years 9 months ago #126395
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic waiting list can't register again if you have registered the event
Hello
I have to check the code again. However, I think the way it is working at the moment make sense to me
There is no reason to allow users to join waiting list when he is already a registrant of the event. So I guess if he wants to join waiting list for some one else, he should use a different user account
Tuan
I have to check the code again. However, I think the way it is working at the moment make sense to me
There is no reason to allow users to join waiting list when he is already a registrant of the event. So I guess if he wants to join waiting list for some one else, he should use a different user account
Tuan
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4 years 9 months ago #126404
by Chun-Hsing Chang
Replied by Chun-Hsing Chang on topic waiting list can't register again if you have registered the event
Maybe we have an event about parent & children 's game.
Mother have registered book for first children, later she wants to register for second children , but the event is full, so she can't register event anymore.
thanks~~
Mother have registered book for first children, later she wants to register for second children , but the event is full, so she can't register event anymore.
thanks~~
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