After deleting participants the number of participants still shows on dashboard

  • Steve7
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4 years 8 months ago #126697 by Steve7
Hi,

Our site is about to go live. During development we made a lot of test registrations, and I have deleted them all from the registrants page.
So this list is empty, but I still see values in the #registrants column on the events list and in the dashboard.
I have tried tools > Purge URLS and tools > fix database schema, but to no avail.
Can you please tell me how to "cleanly" reset these values ?

Thanks !

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4 years 8 months ago #126699 by Tuan Pham Ngoc
Hello Steve

You need to go to Events Booking -> Configuration, set Include Group Billing Records in registrants management config option to Yes

Then go to Events Booking -> Registrants, you will see these remaining records and delete it

After that, the number registrants in the dashboard should be reseted

Regards,

Tuan

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