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After deleting participants the number of participants still shows on dashboard
- Steve7
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4 years 8 months ago #126697
by Steve7
After deleting participants the number of participants still shows on dashboard was created by Steve7
Hi,
Our site is about to go live. During development we made a lot of test registrations, and I have deleted them all from the registrants page.
So this list is empty, but I still see values in the #registrants column on the events list and in the dashboard.
I have tried tools > Purge URLS and tools > fix database schema, but to no avail.
Can you please tell me how to "cleanly" reset these values ?
Thanks !
Our site is about to go live. During development we made a lot of test registrations, and I have deleted them all from the registrants page.
So this list is empty, but I still see values in the #registrants column on the events list and in the dashboard.
I have tried tools > Purge URLS and tools > fix database schema, but to no avail.
Can you please tell me how to "cleanly" reset these values ?
Thanks !
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- Tuan Pham Ngoc
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4 years 8 months ago #126699
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic After deleting participants the number of participants still shows on dashboard
Hello Steve
You need to go to Events Booking -> Configuration, set Include Group Billing Records in registrants management config option to Yes
Then go to Events Booking -> Registrants, you will see these remaining records and delete it
After that, the number registrants in the dashboard should be reseted
Regards,
Tuan
You need to go to Events Booking -> Configuration, set Include Group Billing Records in registrants management config option to Yes
Then go to Events Booking -> Registrants, you will see these remaining records and delete it
After that, the number registrants in the dashboard should be reseted
Regards,
Tuan
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