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event not showing
- Kim Tyrer
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4 years 7 months ago #128022
by Kim Tyrer
event not showing was created by Kim Tyrer
hiya
bit of a novice
but for the life of me a can not figure out why my new event is not showing and my old event ( which I have deleted in back end in an attempt to shift?) is showing?
www.galafreywines.com.au/events
bit of a novice
but for the life of me a can not figure out why my new event is not showing and my old event ( which I have deleted in back end in an attempt to shift?) is showing?
www.galafreywines.com.au/events
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- Tuan Pham Ngoc
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4 years 7 months ago #128025
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic event not showing
Hello
There must be something wrong with the setup. Please submit a support ticket sending us super admin account of the site and link to the page so that we can check and correct it
Tuan
There must be something wrong with the setup. Please submit a support ticket sending us super admin account of the site and link to the page so that we can check and correct it
Tuan
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- ljenish
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4 years 1 month ago #132663
by ljenish
Replied by ljenish on topic event not showing
Hi Kim, I am having the same issue. How was it resolved?
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- ljenish
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4 years 1 month ago #132665
by ljenish
Replied by ljenish on topic event not showing
solution: - If you have Show children events date under parent events config option set to Yes, in the past, the system will show date of the parent event in the list (even if current date is greater than that date) and it makes confusing for users. In this new version, the system will use the date of next upcoming child event for showing and sorting events on the page. It's more logical and allow user to see the correct event date
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- Tuan Pham Ngoc
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4 years 1 month ago #132666
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic event not showing
@ljenish So it is working as expected for you now, correct? Please let us know if you still need help with this issue
Tuan
Tuan
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- ljenish
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4 years 1 month ago #132687
by ljenish
Replied by ljenish on topic event not showing
Thank you Tuan - it has been fixed.
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- Tuan Pham Ngoc
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4 years 1 month ago #132690
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic event not showing
Great. Happy to hear that and thanks for the update
Tuan
Tuan
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