Disable mail-notification on user state change

  • Thomas Hartmann
  • Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
4 months 1 week ago - 4 months 1 week ago #128225 by Thomas Hartmann
Disable mail-notification on user state change was created by Thomas Hartmann
Hi, is it possible to disable the mail notification when you change the user-state from waiting to paid in backend or on any change in backend?
User should not get a mail-notification on any backend-changes.
Last edit: 4 months 1 week ago by Thomas Hartmann.

Please Log in or Create an account to join the conversation.

More
4 months 1 week ago #128254 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Disable mail-notification on user state change
Hello

For any email, if you want to disable it, just go to Events Booking -> Emails & Messages, find the subject of the email and empty it. After that, the email won't be sent anymore

Tuan

Please Log in or Create an account to join the conversation.

  • Thomas Hartmann
  • Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
4 months 2 days ago #128383 by Thomas Hartmann
Replied by Thomas Hartmann on topic Disable mail-notification on user state change
I know but if I empty the mail-notficiation it will also be disabled in frontend?

Please Log in or Create an account to join the conversation.

More
4 months 2 days ago #128385 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Disable mail-notification on user state change
Hi Thomas

Are you using frontend subscriptions management as well? If so, when you empty subject of the email as I mentioned, approving the subscription record from frontend won't send email, too

Tuan

Please Log in or Create an account to join the conversation.

  • Thomas Hartmann
  • Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
4 months 2 days ago - 4 months 2 days ago #128386 by Thomas Hartmann
Replied by Thomas Hartmann on topic Disable mail-notification on user state change
Hi Tuan,

Yes, our client is using frontend subscription too and the frontend mail should stay active, only mails on backend changes should be disabled. As I understand you this is not possible?

p.p.: Martin
Last edit: 4 months 2 days ago by Thomas Hartmann.

Please Log in or Create an account to join the conversation.

More
4 months 2 days ago #128387 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Disable mail-notification on user state change
It's not possible unless you we modify code to support that. We will have to charge you some fee to do the modification and it might cause trouble with future update

So for now, better use it as how it's

Tuan

Please Log in or Create an account to join the conversation.

  • Thomas Hartmann
  • Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
4 months 2 days ago #128388 by Thomas Hartmann
Replied by Thomas Hartmann on topic Disable mail-notification on user state change
I understand, thank you for your support.

Please Log in or Create an account to join the conversation.

More
4 months 2 days ago #128389 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Disable mail-notification on user state change
You're welcome. Please continue using the extension. If you have other question or need help, please don't hesitate to ask

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc