only the past events are displayed in the administrator area

  • Patrick Bösch
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1 week 1 day ago #130063 by Patrick Bösch
For a user, only the past events are displayed in the administrator area (see screenshot). What can the user do to display future events?

I am sure that there is a simple solution for this. But I can't find it right now.

Thanks for the help!

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1 week 1 day ago #130064 by Tuan Pham Ngoc
That's strange to me. In Events Management screen, there is a dropdown filter called Events Filter

By default, it's Hide Past Events, mean Past Events will be hided, not future events

Try to set that to Events Filter to see if all events are displayed as expected?

Tuan

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1 week 1 day ago #130065 by Patrick Bösch
Oh, sorry I forgot the screenshot. There you can see the filter settings.
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1 week 1 day ago #130066 by Tuan Pham Ngoc
For this, I think you will need to submit a support ticket sending us:

- Super admin account
- The user account which is having the issue

We are going to check to see what's wrong and get it sorted

Tuan

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1 week 1 day ago #130067 by Patrick Bösch
Ok. werde ich machen. Allerdings kann ich die Situation es mit meinem Account auch nicht nachstellen.

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1 week 1 day ago #130072 by Tuan Pham Ngoc
Thanks. Saw your ticket. Our support staff will check and give you the answer on tomorrow morning (it's late here 10:30pm in our country)

Tuan

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