Reject of event registration mails from Apple (icloud.com)

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2 weeks 3 days ago #130983 by Hans
Dear all

It may be more of a problem of my Mailserversettings. But Apple wants to have an unsubscription Link in bulk mails, which of course I don't have in my event registrations Mail.

I get the following:
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

This email address is being protected from spambots. You need JavaScript enabled to view it.
host mx2.mail.icloud.com [17.57.8.135]
SMTP error from remote mail server after end of data:
550 5.7.1 [CS01] Message rejected due to local policy. Please visit support.apple.com/en-us/HT204137

Is this problem common?

thanks

Hans

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2 weeks 3 days ago #130986 by Tuan Pham Ngoc
Hi Hans

Events Booking, actually just uses Joomla API for sending email. So in case email is rejected, honestly, it's out of our control :(

Tuan

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2 weeks 3 days ago #130988 by Hans
Thanks for your reply. I guessed. But I think acymail uses the same API but seems to be accepted. Maybe because of the unsubscribe possibility (I understand that unsubscribe makes no sense for a registration mail). But that's what apple is writing here support.apple.com/en-us/HT204137

Was just wondering if other users have the same problem and how they handle it.
Thanks anyway
Hans

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