Confusion re meanings of the various "Amount"s

  • Graham S. Jarvis
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6 days 3 hours ago #131163 by Graham S. Jarvis
Confusion re meanings of the various "Amount"s was created by Graham S. Jarvis
Hello,

there is a lot of possibility for confusion in the wording of the various "Amounts" tags:

Please see that attached screen-shots.

I assumed that "Gross Amount" means the amount BEFORE discounts or other fees and that the "Total Amount" is the final amount that has to be paid.
- This doesn't seem to be the case.

In the screen-shot Screenshot from 2020-01-13 12-26-23.png - from the e-mail received - the term "Amount" is used in the [REGISTRATION_DETAIL].
I used [TOTAL_AMOUNT] in the creation of this e-mail template because I thought [AMOUNT] would be the "Gross Amount" but "Amount" in the [REGISTRATION_DETAIL] seems to be the same as [TOTAL_AMOUNT] tag.

Is there somewhere in the documentation where the various "Amounts" are defined - so that I can understand which is which?

The problem is that I cannot test the template before it goes to a user.
- So, I can't try the various tags to see what they give.


Thanks,

-Graham-
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5 days 13 hours ago #131177 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Confusion re meanings of the various "Amount"s
Hello Graham

[TOTAL_AMOUNT] is the payment amount before discount/tax
[AMOUNT] is the final amount users have to pay

Tuan
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