- Posts: 18
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Someone (or robot) registered illegally in my event
- Uugankhuu
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5 years 1 week ago #123428
by Uugankhuu
Someone (or robot) registered illegally in my event was created by Uugankhuu
Hello,
Recently someone registered in one of our events. The problem is it passed all of the required fields without any data. How is this possible? Can you check this for me?
Thank you.
Recently someone registered in one of our events. The problem is it passed all of the required fields without any data. How is this possible? Can you check this for me?
Thank you.
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- Tuan Pham Ngoc
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5 years 1 week ago #123429
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Someone (or robot) registered illegally in my event
Hello
To prevent spam bot, you should setup and enable captcha eventbookingdoc.joomservices.com/basic-setup/enable-captcha
Also, make sure you are running latest version of the extension and have the fields you want as required. When you set a field as required, registration won't be processed if data for that field is not entered (empty)
Tuan
To prevent spam bot, you should setup and enable captcha eventbookingdoc.joomservices.com/basic-setup/enable-captcha
Also, make sure you are running latest version of the extension and have the fields you want as required. When you set a field as required, registration won't be processed if data for that field is not entered (empty)
Tuan
The following user(s) said Thank You: Uugankhuu
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5 years 1 week ago #123431
by Uugankhuu
Replied by Uugankhuu on topic Someone (or robot) registered illegally in my event
Yes, I did not enable captcha, but all my fields set up to required and upload button also required to upload something. But there was no file in registration.
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- Tuan Pham Ngoc
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5 years 1 week ago #123439
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Someone (or robot) registered illegally in my event
For now, please:
- Update your site to latest version of the extension
- Configure recaptcha
After that, monitor future registration. If the issue happens again, let me know and I will check it directly on your site
Tuan
- Update your site to latest version of the extension
- Configure recaptcha
After that, monitor future registration. If the issue happens again, let me know and I will check it directly on your site
Tuan
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