Editor in Helpdeskpro

Dear Staff,

is it possible use the default editor of joomla to format the text in the best way?

Thanks you

Hi Denis

Yes. It is possible. Just go to Helpdesk Pro -> Configuration, find the config option Use HTML editor, set it to Yes and HTML editor will be used

Regards,

Tuan

Hi,
is it possible to change the "edit comment"-editor, too? When I write a comment to a ticket and want to change one word in my text later, it messes with all the formatting and gives out a long string of unformatted text. It also removes a lot of characters like : , ; .
Thank you

Sorry David, that's not possible at the moment. We use a javascript inlide editing library at the moment and it can only work with simple textarea, HTML edtior is not supported

Tuan