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Translation in Knowledgebase isn't stored

  • Joeri Franck
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6 years 6 months ago #104045 by Joeri Franck
Translation in Knowledgebase isn't stored was created by Joeri Franck
When I put a translation in the KB, only the original text is stored. After saving the translation is completely empty.

Other translations are stored.

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6 years 5 months ago - 6 years 5 months ago #105365 by Joeri Franck
Replied by Joeri Franck on topic Translation in Knowledgebase isn't stored
Still no sollution for this?
Is it possible to save the translation? I can add it but it is not saved?

I think table title_fr-FR should be created by the extension in the database
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Last edit: 6 years 5 months ago by Joeri Franck.

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6 years 4 months ago #106812 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Translation in Knowledgebase isn't stored
Hello

Just want to update that this bug is now fixed in version 3.2.0 of Helpdesk Pro

Regards,

Tuan
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6 years 2 months ago #109098 by Joeri Franck
Replied by Joeri Franck on topic Translation in Knowledgebase isn't stored
It is saving in the backend now but they do not show up in the frontend


nspv.be/fr/help/faq?view=article&id=5
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6 years 2 months ago #109266 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Translation in Knowledgebase isn't stored
Sorry. Missed your post. Could you please submit a support ticket sending us super admin account of your site so that we can check it directly on your site?

Regards,

Tuan

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