Paypal Pro

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2 months 5 days ago #117408 by Jon
Paypal Pro was created by Jon
6 weeks trying to activate paypal pro Payments plugin (Paypal's fault)

Still cannot process via Paypal Pro

get following error


But first things first.....have placed payment option images at public_html/media/com_osmembership/assets/images and placed their image names in the payment plugin, but none of them show.

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2 months 4 days ago #117434 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paypal Pro
Hello Jon

Guess there is something wrong with the setup. Please submit a support ticket sending us super admin account of your site and link to the page so that we can setup check and correct it for you

Regards,

Tuan

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1 month 2 weeks ago #118009 by Jon
Replied by Jon on topic Paypal Pro
We have moved forward. We now receive an error "There's an error with this transaction. Please enter a complete billing address." Does this indicate that a paypal required field has changed?

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1 month 2 weeks ago #118025 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paypal Pro
Hello Jon

Maybe so. First thing I would suggest is you go to Membership Pro -> Custom Fields, publish all core fields like first_name, last_name, address....

Then test it again (make sure all fields are entered). If the error still happens, better call PayPal and ask them about it because the error message is returned by PayPal and only PayPal knows exactly the reason

Tuan

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