Import/Export subscriber BUT custom field changed

  • Vincenzo
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5 years 4 months ago #120398 by Vincenzo
Hi Dear

I want to assign some customers that subscribed to a plan, to another plan.

I don't want to disturb them, since the 2nd plan is a variation of the first, just with a different name.

I tried to export and then import but the problem is that the custom field are changed since their subscription. So I think that it could be generated an error.

How can I assign a customer that subscribed to plan A, also to plan B, but in a "retroactive manner"?

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5 years 4 months ago #120401 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Import/Export subscriber BUT custom field changed
Hello

How about editing the subscription record, change the plan to the new plan? I think it should work fine

Tuan
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  • Vincenzo
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5 years 4 months ago #120501 by Vincenzo
Ok, it works!
Very thanks...

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5 years 4 months ago #120512 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Import/Export subscriber BUT custom field changed
Great. Thanks for confirming

Tuan

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