Email user activation link doesnt work

  • Krx
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5 years 2 months ago - 5 years 2 months ago #121010 by Krx
Hello
Yesterday Ive updated Joomla from 3.8.8 to 3.9.1 and now user email activation link doesnt work.
We also have community builder installed there, also upgraded to latest version
When user clicks link in email,
www.websitename.com/component/users/?tas...kennumber&Itemid=101
it just opens login page.
After clicking link, users are not marked as activated.
I wonder is it maybe because of older version of membership pro?
We have v 2.7.1 installed
Recently I renewed subscription so I can install latest version
Thanks,
Regards
Last edit: 5 years 2 months ago by Krx.

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5 years 2 months ago #121011 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Email user activation link doesnt work
The activation is handled by Joomla, so I don't know why it doesn't work. Maybe it causes by Community Builder. But you should update your site to latest version of Membership Pro, then try again first

If the error still happens, submit a support ticket sending us super admin account of your site and link to registration form so that I can check it

Tuan
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  • Krx
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5 years 2 months ago #121019 by Krx
Replied by Krx on topic Email user activation link doesnt work
Hi

I upgraded OSM to latest version and tweaked few registration related settings in both OSM and CB
I also activated HTTPS in OSM
And unpublished old "System - Core Login Redirect" plugin.

Now, it seems that all works OK :)
Thanks,
Regards

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5 years 2 months ago #121021 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Email user activation link doesnt work
Great. Happy to hear that and thanks for the update

Regards,

Tuan

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