I can't create a plan

  • Edward Shih
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1 week 5 days ago - 1 week 5 days ago #121066 by Edward Shih
I can't create a plan was created by Edward Shih
Hello support

I click the button "New" when I try to create a plan, but an error appeared. You can see the attachment. What does the error mean? Can you help me?
Hope to hear from you.

Thanks
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Last edit: 1 week 5 days ago by Edward Shih.

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1 week 4 days ago #121099 by Edward Shih
Replied by Edward Shih on topic I can't create a plan
We solve the problem now.

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1 week 4 days ago #121100 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic I can't create a plan
Hi Edward

I believe it related to one of the K2 plugins come with the extension and you only had to unpublish these plugins. Is that correct?

Tuan

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1 week 3 days ago #121138 by Edward Shih
Replied by Edward Shih on topic I can't create a plan
Hi support

I found the same error when I choose a menu item as user profile. When I click the menu at the website frontend, the error appeared. You can check the attachment.

I just upgrade Joomdle and reinstall Membership Pro, the courses show normally. But the menu showed the error again.

As you mentioned, it may be related to some K2 plugin, I don't know which one I should unpublish. Can you help me with that?

Thanks
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1 week 3 days ago #121141 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic I can't create a plan
Hello

It's 3 plugins:

- System - Membership Schedule K2 Items
- Membership Pro K2 items Restriction
- Membership Pro - K2 Groups plugin

Regards,

Tuan

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1 week 3 days ago #121142 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic I can't create a plan
Hello

It's 3 plugins:

- System - Membership Schedule K2 Items
- Membership Pro K2 items Restriction
- Membership Pro - K2 Groups plugin

Regards,

Tuan

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1 week 3 days ago #121143 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic I can't create a plan
Just for your information, I updated the download package with some code so that the error won't happen even you have these plugins published

You can access to my Downloads menu item, download latest package and upgrade it to your site if you want

Regards,

Tuan

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1 week 2 days ago #121167 by Edward Shih
Replied by Edward Shih on topic I can't create a plan
I will download the updated package to see if it works.

Thanks

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1 week 2 days ago #121168 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic I can't create a plan
OK Edward. You should unpublish the mentioned plugins anyway as it would speed up your site a bit

Tuan

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1 week 2 days ago #121170 by Edward Shih
Replied by Edward Shih on topic I can't create a plan
Thanks for your support!

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