All templates are blank

  • Liam Hanks
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2 months 1 week ago #121128 by Liam Hanks
All templates are blank was created by Liam Hanks
Hi,
I just installed Membership Pro, and while looking through the documentation I've seen that there should be pre-configured email and invoice templates, however in my extenion's configuration (freshly installed), all of the boxes where these templates should appear are blank. I would really like to use the templates as a starting point (without having to recreate them completely from scratch). Any thoughts on this?

Thanks

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  • Tuan Pham Ngoc
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2 months 1 week ago #121135 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic All templates are blank
That's strange to me. It should be pre-populated with default templates. Maybe there is something wrong with your installation. Please submit a support ticket sending us super admin account of your site so that our support staff can check and correct it

Regards,

Tuan

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2 months 5 days ago #121205 by Liam Hanks
Replied by Liam Hanks on topic All templates are blank
Unfortunately that won't be possible, as our administration interface isn't publicly accessible. That said, I've installed a copy locally and all of the templates are showing up normally, so I'll just copy/paste them over and modify them as needed.

Thanks

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2 months 4 days ago #121228 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic All templates are blank
OK Liam. That would work, too (although it will take you sometime for copy/paste)

Regards,

Tuan

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