Cancellation Options

  • Mike Wheeler
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5 years 3 months ago #121344 by Mike Wheeler
Cancellation Options was created by Mike Wheeler
Hello,

Is there way to offer members a payment break when they cancel that puts their account to inactive, such as:

Option 1 Take a break for 3 months
Option 2 Take a break for 6 months
Option 3 Cancel

Thanks

Mike

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5 years 3 months ago #121346 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cancellation Options
Hi Mike

Sorry, but it's not possible. If someone cancels his recurring subscription, the whole subscription will be cancelled

There is no way to make the subscription to be cancelled for a for a certain duration, then resume. It's complicated to implement and I am afraid of not many payment gateways support it

Tuan

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