Confirmation on cancelling subscriptions

  • Paul Adams
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1 week 3 days ago #122070 by Paul Adams
Confirmation on cancelling subscriptions was created by Paul Adams
Hi,

I just want to confirm that if I have a user profile with 'My subscriptions' enabled the 'cancel subscription' and 'update credit card' buttons will show automatically on recurring subscriptions via Stripe and PayPal, i.e I don't need to do anything else.

Also, can you can confirm that upgrades on recurring subscriptions are still not possible.

Thanks

Paul
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  • Tuan Pham Ngoc
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1 week 2 days ago #122083 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Confirmation on cancelling subscriptions
Hi Paul

Yes.It will appear automatically, but for Stripe only

For PayPal (os_paypal payment plugin), they don't have an API for us to cancel recurring subscription directly on your site, so it is not possible. If someone want to cancel recurring subscription with PayPal:

- They will have to login to his PayPal account, cancel the recurring subscription
- Or admin will need to login to his PayPal account, find the subscription and cancel from there

Regards,

Tuan

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  • Paul Adams
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1 week 1 day ago #122089 by Paul Adams
Replied by Paul Adams on topic Confirmation on cancelling subscriptions
Thanks your for your reply. Understood

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